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FAQs about our Postpartum Care Kits

What’s inside the postpartum care kits?

What you see is what you get: Our Beyond the Bump and Above & Beyond the Bump Kits are as pictured and as described. We are also excited to offer a build-a-kit option where you choose which products and quantities you put in your kit. As part of our mission to equip birth parents and their families with the support they need, every kit purchase includes a free postpartum mental health pamphlet.

How did you develop the postpartum care kits? 

Over 200 candid and helpful moms told us what they found essential after having a baby. From there we took the most commonly cited items for both vaginal and c-section deliveries to include in our two types of kits and in our build-a-kit option.

When should I order a postpartum care kit?

Because these items are to be used immediately post-birth, ideally the kit should be received by the mom/mom-to-be before she gives birth.

Shipping details?

We ship anywhere in Canada.

Orders are shipped within two business days unless otherwise stated via Canada Post.

Orders over $60 ship for free with Canada Post Regular Parcel Service. We charge a $10 flat rate for orders under $60. An Expresspost option is available to receive your order sooner. 

I'm shipping postpartum care to a friend across the country, can I include a personal note?

Absolutely you can! Place your order and send us an email with your personal message. We have blank cards on hand to slip into the kits before we ship!

Pick-up option

Local pick-up for your postpartum care purchases is available free of cost in the Barrhaven (Ottawa) area! 

In order to activate this option select shipping option 'BARRHAVEN CORE pick-up' at check-out. We will email you the address and let you know when your order is ready.  

Lower waste packaging options?

We do our best to minimize our waste footprint throughout all of our operations. If you'd like a low-waste packaging solution enter LESSISMORE in the promo code box at checkout. Orders with this tag will have no tissue paper and no ribbon.

Returns policy  

Given the intimate nature of postpartum products we simply cannot accept returns. 

I'm a doula/midwife/lactation consultant ordering postpartum care for my clients, can I get some love?

Whether you're a practitioner with a long list of clients or it just seems like everybody you know is pregnant, we are pleased to be your one-stop-shop for all of the women on your list! Contact us for a promo code!

I offer products and services that help moms during pregnancy and postpartum too. How can I get my products/services into your kits?

Great question! If only it were possible to include a personal massage therapist, a dozen frozen meals and a housekeeping service in our kits! If you offer something that could help moms and their loved ones and you'd like more moms to see it, get in touch and tell us more! 

How do I use the postpartum care items?

Check out our blog for videos, stories and tips on how to use the contents of the kit that are less familiar to you. In the meantime though, here's a primer! 

Wow you seem to know a lot about these products, are you professionals?

Actually, not at all. The products in this kit and the information on our site are only a starting point for your postpartum care. Please don’t consider information in the kit or on our site to be medical advice, and please don’t delay consulting with a professional if you have any health concerns. If you are unsure about using any of the kit contents please consult a professional beforehand. 

Still have questions? Get in touch