The BABY SHOWER gift every best friend is giving | FREE Shipping across CANADA | FREE OTTAWA PICK-UP

FAQs

What’s inside the boxes?

What you see is what you get: Our Beyond the Bump and Above & Beyond the Bump Kits are as pictured and as described

How did you develop the kits? 

Over 200 candid and helpful moms told us what they found essential after having a baby. From there we took the most commonly cited items for both vaginal and c-section deliveries to include in our two types of kits. We realize not every mom will use every item and if that's the case for you we hope you will be a Mom Friend and share those items with your friends or consider donating them to your local Food Bank. 

When should I order the kit?

Because these items are to be used immediately post-birth, ideally the kit should be received by the mom/mom-to-be before she gives birth.

Shipping details?

We ship anywhere in Canada.

Orders are shipped within two business days unless otherwise stated via Canada Post Expedited Parcel, arriving within seven days of shipment.

I'm shipping to a friend across the country, can I include a personal note?

Absolutely you can! Place your order and send us an email with your personal message. We have blank cards on hand to slip into the kits before we ship!

Pick-up option

Local pick-up is available free of cost in the Ottawa Core area! 

In order to activate this option select shipping option 'OTTAWA CORE pick-up' at check-out. We will email you the address and let you know when your order is ready.  

Returns policy  

Given the intimate nature of the products we simply cannot accept returns. 

Can you do customized kits?

The kits were carefully developed with the wisdom of over 200 moms. While we don't do customized kits we are always interested in your feedback and suggestions. If you have some thoughts, contact us.

I'm a doula/midwife/lactation consultant ordering several kits for my clients, can I get some love?

Whether you're a practitioner with a long list of clients or it just seems like everybody you know is pregnant, we are pleased to be your one-stop-shop for all of the women on your list! Contact us for a promo code!

I offer products and services that help moms during pregnancy and postpartum too. How can I get my products/services into your kits?

Great question! If only it were possible to include a personal massage therapist, a dozen frozen meals and a housekeeping service in our kits! If you offer something that could help moms and their loved ones and you'd like more moms to see it, get in touch and tell us more! 

How do I use the items?

Check out our blog for videos, stories and tips on how to use the contents of the kit that are less familiar to you. In the meantime though, here's a primer! (Caution - it gets real)

Wow you seem to know a lot about these products, are you professionals?

Actually, not at all. The products in this kit and the information on our site are only a starting point for your postpartum care. Please don’t consider information in the kit or on our site to be medical advice, and please don’t delay consulting with a professional if you have any health concerns. If you are unsure about using any of the kit contents please consult a professional beforehand. 

Still have questions? Get in touch