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Frequently Asked Questions About Our Postpartum Care Kits

We're always available to answer questions about our postpartum care kits, but chances are you'll find what you're looking for right here. If you've read through the FAQ and still can't find what you're looking for, drop us a line at hello@momfriends.ca!

We ship anywhere in Canada.

Orders are typically shipped within two business days. We use Canada Post Regular Parcel Service, which guarantees delivery within 10 business days. You can choose the Expresspost option at checkout if you would like your kit to arrive faster!

Because these items are to be used immediately post-birth, ideally the kit should be received by the mom/mom-to-be before she gives birth.

Absolutely you can! Place your order andsend us an emailwith your personal message. We have pretty blank cards on hand to slip into the kits before we ship!

Mom Friends is a home-based business located in Barrhaven, a suburb of Ottawa. We love to meet our customers, so if you're in the area you're welcome to stop by to pick up your kit!

In order to activate this option select shipping option 'BARRHAVEN CORE pick-up' at check-out. We will email you the address and let you know when your order is ready.  

Given the intimate nature of postpartum products we simply cannot accept returns. 

What you see is what you get! Our kits are as pictured and as described. We are also excited to offer abuild-a-kitoption, where you choose which products and quantities you put in your kit. 

Over 200 candid and helpful moms told us what they found essential after having a baby. From there we took the most commonly cited items for both vaginal and c-section deliveries to include in our two types of kits and in our build-a-kit option.

Whether you're a practitioner with a long list of clients or it just seems like everybody you know is pregnant, we are pleased to be your one-stop-shop for all of the women on your list! Contact usfor a promo code!

Great question! If only it were possible to include a personal massage therapist, a dozen frozen meals and a housekeeping service in our kits! If you offer something that could help moms and their loved ones and you'd like more moms to see it, get in touch and tell us more!